Privacy Policy

At TECH ME Online and Offline Education, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, grade level, and other details provided during registration or contact form submissions.
• Usage Data: Pages visited, time spent on the site, browser type, and device information collected automatically.
• Communication Data: Messages or enquiries sent to us via email or our contact form.
• Payment Information: Billing details processed securely through our payment providers. We do not store full card details on our servers.

2. How We Use Your Information

We use the information we collect to:

• Process enrollments and manage student accounts.
• Communicate with you about classes, schedules, and updates.
• Respond to enquiries and provide customer support.
• Improve our website, services, and educational content.
• Send important notices, including changes to our terms or policies.
• Comply with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third-party vendors who assist in operating our website and delivering services (e.g., payment processors, email services), bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect the rights and safety of TECH ME, our students, or the public.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Children's Privacy

TECH ME serves students from Grade 1 to Grade 12, which includes minors. We collect personal information from minors only with the consent of a parent or guardian. Parents and guardians are responsible for supervising their child's use of our services and may contact us to review, update, or delete their child's information.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent for data processing where consent was the legal basis.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• TECH ME Online and Offline Education
• Email: techmeonlineandoffline@gmail.com
• Website: techme.ae.in